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The paint chips off of the top bar on the crib

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Bily™ Madison Crib Collection - Costco

I am currently going through a similar kind of experience with a bily crib set.
The paint chips off of the top bar on the crib. The bar that any toddler would put their mouth on to teeth. The dresser drawers are a pain to open and close. The change-table is not designed in a safe way. It has these bars on the sides that only aid in helping the baby or toddler pull themselves up and over the bar.
I had the same trouble contacting the company bily. I am now going through the store I purchased the product from (Zellers), that also seem to lack in information. I am currently waiting to here back from them. A manager said she would try to find a way to contact the company, and that she believes that they have only been selling the bily products for 2 years or so.
I am not only concerned about getting my full refund, but also want department stores to stop selling any bily products, and to find out if they are even passing a safety expectation. I don’t want other families to have to go through the same sort of thing, nor have the safety of our babies be at risk.
I fill the need to put a stop to this company and get to the bottom of it.
I feel that bily is a scam.

I am currently going through a similar kind of experience with a bily crib set.
The paint chips off of the top bar on the crib. The bar that any toddler would put their mouth on to teeth. The dresser drawers are a pain to open and close. The change-table is not designed in a safe way. It has these bars on the sides that only aid in helping the baby or toddler pull themselves up and over the bar.
I had the same trouble contacting the company bily. I am now going through the store I purchased the product from (Zellers), that also seem to lack in information. I am currently waiting to here back from them. A manager said she would try to find a way to contact the company, and that she believes that they have only been selling the bily products for 2 years or so.
I am not only concerned about getting my full refund, but also want department stores to stop selling any bily products, and to find out if they are even passing a safety expectation. I don’t want other families to have to go through the same sort of thing, nor have the safety of our babies be at risk.
I fill the need to put a stop to this company and get to the bottom of it.
I feel that bily is a scam.

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